May 18, 2020

Office Re-Opening Protocol

Dear Patients:

We sincerely hope all is well with you and your family. While our community has endured much over these past few months, please know that one thing has remained the same: our commitment to your safety.

Our office re-opening protocol is based on infection control recommendations provided by the CDC, the MA-DPH, the ADA, the AAOMS and the Massachusetts Dental Society. We will closely monitor and follow any new guidelines that may be issued.

To ensure the highest level of safety, new protocols in the following areas have been implemented:

1. Our Team’s Health Status

  • Daily temperature checks
  • Monitoring of clinical symptoms
  • COVID-19 testing as indicated 

2. Patient Appointments and Communication

  • Pre-Visit and In-Office Screening Questions
  • Re-scheduling of appointments if one or their household members have symptoms
  • Temperature checks upon entering the office
  • Manage appointments to allow for Social Distancing
  • Reduction of patients in the waiting room at any one time
  • Post-operative follow-up call 

 3. Infection Control Standards

  • Build on our proven history as a team with surgical and infection control training
  • All patients will be asked to arrive with a mask/face cover
  • Hand sanitizer provided upon entering the office
  • Adherence to Social Distancing Principle for all staff and patients
  • Clear barriers in the reception and staff rooms
  • Frequent hand-washing/hand sanitizer use by all staff
  • Frequent surface disinfection of all areas
  • Proper PPE (Personal Protective Equipment)
  • HEPA filter air purification of all rooms     

We thank you for your understanding and cooperation. Please contact us at 508.485.5575 if you have any questions.

Warm Regards,

The Marlborough Oral and Maxillofacial Surgery Team

 

Please view and share our latest COVID-19 Symptom Comparison Chart with your friends and family.

For further information, including measures to keep yourself healthy, visit the following links: